Frequently Asked Questions
ARE WEIGHTED BLANKETS HOT?
Heavy does not mean hot, when you choose a weighted blanket with breathable fabrics. Baloo uses soft, premium cotton, designed to be cool and breathable for year-round use in all climates. The weight comes from glass micro-beads which are not heat trapping.
We've heard from many customers, including those experiencing hot flashes and hot sleepers, that the blanket was not too hot and helped with better sleep.
RETURNS & EXCHANGES
Please see our full return & exchange policy here.
PRODUCTS THAT SHIP FROM CANADA OR THE U.S.
Most of our products receive fast & free shipping within Canada. However, we do have some items that are currently only located within the U.S., and customers have told us they would like the opportunity to order those as well. For that reason, we are pleased to announce that we are now able to ship orders from the U.S. to Canada! All items that ship from the U.S. will be clearly marked on the product page, and shipping and duties will be automatically calculated at checkout by BorderGuru. Please allow approximately two weeks for delivery.
ORDERING OUTSIDE OF THE U.S. AND CANADA
Baloo Living now ships internationally through Border Guru! To order, please visit our US site, balooliving.com, and check out normally. To expedite and simplify delivery, all fees, including customs and duties, are included in the shipping price shown at checkout. The estimated delivery time is approximately 14 days, and tracking will be provided when your order ships. Unfortunately we are unable to accept returns or exchanges on orders shipped outside of the U.S. and Canada.
WHICH BLANKET IS RIGHT FOR ME?
The general guide is to choose a blanket that's 8 to 12 percent of your body weight. If you fall in the middle of the range, there are a few factors to consider. Choose the 15 lb if you usually sleep on your side, or have joint pain, especially in your knees, hips, or back. Choose the 20 lb weight if you are a healthy adult who usually sleeps on their front or back.
The 12 lb Throw size/Twin blanket feels very similar in weight to the 15 lb blanket - due to its smaller size the weight is more concentrated on the body.
WHAT'S THE BEST WAY TO CLEAN MY WEIGHTED BLANKET OR DUVET?
Our weighted blankets are safe for the washing machine and dryer. We recommend using cold water on the gentle cycle with whites only, and drying on low heat. The blankets will dry surprisingly quickly, so they don't need a long dryer cycle. For best results do not dry clean or iron.
King size blankets weighing 25 lbs are machine washable, but we recommend taking them to a commercial laundromat due to their heavier weight.
Linen duvet covers are machine washable on cold and dryer safe. These premium 100% French linen duvets will become softer and softer with every wash.
HOW ARE BALOO'S PRODUCTS ECO-FRIENDLY?
Baloo is committed to supporting environmental initiatives that offset our carbon footprint, in partnership with the Carbonfund Foundation and other nonprofits.
Our products are certified vegan through the Vegan Awareness Foundation.
Baloo blankets are made with high quality, premium cotton and lab-tested lead-free glass microbeads. Rest easy knowing that all our products are free from any harmful chemicals and are safe to cozy up with.
Baloo guarantees the quality of each of our products—if you experience a problem due to materials or workmanship, please contact us so we can repair or replace your purchase.
Returned items will never be resold as new. However, all returns are inspected, and those in excellent condition are offered for sale as refurbished or “open box” items. Please contact us if you would like to purchase a refurbished blanket at a discount by emailing firstname.lastname@example.org.
At this time all refurbished products ship from the U.S. (California); international shipping and duties will be automatically calculated at checkout. Refurbished items are final sale.
Prices in CAD are as follows:
- 12 lb Throw Size: $108 + shipping, duties, & tax
- 15 lb Full/Queen Size: $120 + shipping, duties, & tax
- 20 lb Full/Queen Size: $120 + shipping, duties, & tax
- 25 lb King Size: $135 + shipping, duties, & tax